Clinic Policies

ProActive Rehab consistently implements Health Canada's protocols to ensure the safety of our clients and staff. 

Our clinic is open for appointments as usual, and we also continue to offer virtual appointments, which are a safe and convenient way to receive care. 

Here’s what we are doing in clinic to protect your health, and that of our staff:

DISINFECTION AND SANITISATION: We have implemented high frequency cleaning protocols with Health Canada approved cleaning products and are following recommended procedures.

MASKS: All clinicians and staff will be wearing masks at all times when in the clinic. We are asking that clients arrive wearing their own mask. If clients arrive without a mask, we will provide them with one to wear.

HAND HYGIENE: There are multiple hand sanitising stations throughout the clinic. We are asking clients to sanitize upon entry and before exit, along with throughout the appointment as needed.

If you are feeling unwell, are travelling away from home or would just rather do your treatment from the comfort of your own home, we continue to offer our video-based virtual appointments. We can even provide a hybrid treatment plan, with a combination of in-person and video-based appointments. You can learn more about our virtual physiotherapy here. It’s as easy as talking to your friends or family on Facetime or Skype and surprisingly effective!

Helping people to stay on track, keep moving and stay healthy is our mission. Please call us at 705-788-1480 to book an in-person appointment or to set up your virtual session.

Your ProActive Rehab team

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